Shipping policy

Shipping Policy

At Quick Pro, we aim to make shipping simple, fast and transparent. All orders are shipped from our warehouse in the Netherlands, and we aim to dispatch orders as quickly as possible.

1. Order processing

We aim to ship your order the same day or the next business day after your order has been placed.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Please note that delivery times are estimates and may vary due to circumstances outside our control, such as carrier delays, public holidays or customs procedures.

2. Shipping within the European Union

We offer free shipping on orders over €499 within the EU.

For orders below €499, applicable shipping costs will be displayed at checkout before you complete your purchase.

All orders within the EU are shipped from our warehouse in the Netherlands.

There are no hidden fees for EU orders. The price shown at checkout is the total price you pay, including applicable taxes and shipping costs.

Estimated delivery times

Benelux: 1–2 days after dispatch
Rest of EU: 5–10 days after dispatch

These delivery times are estimates and are not guaranteed delivery dates.

3. Shipping outside the European Union

Orders shipped outside the European Union have a flat shipping fee of €89.

The €89 shipping fee covers international shipping and customs handling.

We ship orders outside the EU on a Delivered Duty Paid (DDP) basis. This means that Quick Pro covers all applicable import duties, VAT and customs charges.

You will therefore not be required to pay additional import duties, VAT or customs charges upon delivery.

The price shown at checkout is the total price you pay.

Estimated delivery time

For orders shipped outside the European Union, the estimated delivery time is 5–15 days after dispatch.

This is an estimated delivery timeframe only and does not constitute a guaranteed delivery time. Actual delivery times may vary depending on the destination, carrier, customs procedures and other circumstances outside our control.

No rights can be derived from the estimated delivery timeframe.

4. Tracking

Once your order has been dispatched, we will provide tracking information where available.

You can use the tracking information provided by the carrier to follow the progress of your shipment.

Please note that tracking information may take some time to become active after your order has been dispatched.

5. Delivery delays

While we aim to meet the estimated delivery times above, delays can occasionally occur due to circumstances outside our control.

These may include carrier delays, severe weather, public holidays, customs procedures or other unforeseen circumstances.

If your order appears to be significantly delayed, please contact us at support@quickprobikes.cc and we will assist you in contacting the carrier and investigating the shipment.

6. Incorrect or incomplete delivery information

Please make sure that your shipping address and contact information are correct when placing your order.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply if the order needs to be reshipped.

If you notice an error in your shipping information after placing your order, please contact us as soon as possible at support@quickprobikes.cc. We will do our best to update the information before the order is dispatched, but we cannot guarantee that changes can be made after an order has been processed.

7. Damaged deliveries

Please inspect your order upon delivery.

If your package or product arrives visibly damaged, please contact us as soon as possible at support@quickprobikes.cc and provide your order number and photographs of the damage.

We will assess the situation and work with you to find an appropriate solution.