Make your warranty claim
We're here to keep you rolling. We believe your bike should be your most reliable companion.
How to File a Claim
- Contact us within 14 days of discovering the issue.
- Provide proof of purchase (order number or receipt) and clear photos/videos of the defect.
- Our team will review your claim within 2–3 business days and guide you through the next steps.
- Resolution: Depending on the issue, we'll arrange a repair, replacement part, or full replacement at our discretion.
Important Notes
- The warranty applies to the original purchaser only and is non-transferable.
- All warranty claims must go through quickprobikes.cc, even if the bike was purchased through an authorized dealer.
- Shipping costs for warranty claims may be covered by quickprobikes.cc if the defect is confirmed.
Need Help? We're Just a Click Away
Not sure if your issue is covered, or need troubleshooting help before filing a claim? Our Support Center has answers to common questions, maintenance guides, and step-by-step troubleshooting.
